🧩 What Is a Service Facilitator?
At CARIUS4U⁺, Service Facilitators (SFs) are compassionate guides who ensure your Medicaid waiver services are affirming, compliant, and centered on dignity. Whether you're navigating the CCC⁺ Waiver or DD Waiver, your SF is here to support you every step of the way.
- ✅ Get the services you need — when you need them
- 📝 Build a service plan that reflects your goals
- 📚 Understand your role as an Employer of Record (EOR)
- 📤 Submit authorizations to DMAS or your MCO
- 🔍 Stay on track with reassessments and annual reviews
| Responsibility | What It Means for You |
|---|---|
| Service Planning | We co-create your plan with you and your EOR. |
| EOR Setup & Training | We guide you through forms and responsibilities. |
| Authorization Requests | We submit service requests to DMAS or your MCO. |
| Reassessments | We document services and conduct required visits. |
| Annual Level of Care Review | We ensure your eligibility stays current. |
We believe Service Facilitation is more than compliance — it’s compassion in action. Our SFs are trained to uphold:
- 🐝 Dignity and clarity in every interaction
- 🌐 Bilingual access and affirming workflows
- 🧠 Empowerment through education and visuals
📍 Visit Us: 15611 Boydton Plank Road, Dinwiddie, VA 23841
📞 Call Us: 804-251-0070
📠 Fax: 833-312-2159
📧 Email: care@c4uplus.sprucecare.com
📞 Need help understanding the waiver program? We’ll walk you through it — just call 804-525-0811
📞 ¿Necesita ayuda para entender el programa de exención? Llámenos al 804-525-0811