Empowering Families Through Certified Service Facilitation
At C4U Plus, our people are the heart of our mission. With deep roots across Virginia, each team member brings compassion, expertise and unwavering commitment to empowering families through Long Term Services and Support. Learn more about the facilitator's below.
🧩 What Is a Service Facilitator?
At CARIUS4U⁺, Service Facilitators (SFs) are compassionate guides who ensure your Medicaid waiver services are affirming, compliant, and centered on dignity. Whether you're navigating the CCC⁺ Waiver or DD Waiver, your SF is here to support you every step of the way.
🌟 Why Service Facilitators Matter
- ✅ Get the services you need — when you need them
- 📝 Build a service plan that reflects your goals
- 📚 Understand your role as an Employer of Record (EOR)
- 📤 Submit authorizations to DMAS or your MCO
- 🔍 Stay on track with reassessments and annual reviews
🛠️ What SFs Do
| Responsibility | What It Means for You |
|---|---|
| Service Planning | We co-create your plan with you and your EOR. |
| EOR Setup & Training | We guide you through forms and responsibilities. |
| Authorization Requests | We submit service requests to DMAS or your MCO. |
| Reassessments | We document services and conduct required visits. |
| Annual Level of Care Review | We ensure your eligibility stays current. |
🔗 Helpful Resources
- Virginia Medicaid Waiver Services
- CCC⁺ Waiver Overview
- EOR Manual & Forms (PPL)
- Moms In Motion – SF Role Infographic
💛 Our Promise at CARIUS4U⁺
We believe Service Facilitation is more than compliance — it’s compassion in action. Our SFs are trained to uphold:
- 🐝 Dignity and clarity in every interaction
- 🌐 Bilingual access and affirming workflows
- 🧠 Empowerment through education and visuals
📞 Ready to Connect?
📍 Visit Us: 15611 Boydton Plank Road, Dinwiddie, VA 23841
📞 Call Us: 804-251-0070
📠 Fax: 833-312-2159
📧 Email: care@c4uplus.sprucecare.com
🧾 Need help understanding the waiver program? We’ll walk you through it—just call 804-251-0070. | ¿Necesita ayuda para entender el programa de exención? Llámenos al 804-251-0070 y se lo explicamos paso a paso.