🧩 What Is a Service Facilitator?
At CARIUS4U⁺, Service Facilitators (SFs) are trained professionals who guide families through Medicaid waiver services with clarity, compassion, and compliance. Whether you're navigating the CCC⁺ Waiver or DD Waiver, your SF ensures your services are affirming, audit-ready, and centered on dignity.
- ✅ Help you access services quickly and correctly
- 📝 Build a person-centered service plan that reflects your goals
- 📚 Explain your role as an Employer of Record (EOR)
- 📤 Submit authorizations to Medicaid or your Managed Care Organization (MCO)
- 🔍 Track reassessments, renewals, and compliance deadlines
| Responsibility | What It Means for You |
|---|---|
| Service Planning | We co-create your plan with you and your chosen caregivers. |
| EOR Setup & Training | We guide you through forms, responsibilities, and payroll setup. |
| Authorization Requests | We submit service requests to Medicaid or your MCO. |
| Reassessments | We document services and conduct required visits. |
| Annual Level of Care Review | We ensure your eligibility stays current and uninterrupted. |
CARIUS4U⁺ supports families enrolled in:
- CCC⁺ Waiver: For individuals with complex medical needs, including physical disabilities and chronic conditions
- DD Waiver: For individuals with developmental disabilities, including autism and intellectual disabilities
- Employer of Record (EOR): Families can hire caregivers directly and manage payroll through approved fiscal agents
- Managed Care Organizations (MCOs): Medicaid plans that authorize services and monitor care coordination
We believe Service Facilitation is more than compliance — it’s compassion in action. Our SFs are trained to uphold:
- 🐝 Dignity and clarity in every interaction
- 🌐 Bilingual access and affirming workflows
- 🧠 Empowerment through education and visuals
- 📋 Audit-ready documentation at every step
📍 Visit Us: 15611 Boydton Plank Road, Dinwiddie, VA 23841
📞 Call Us: 804-251-0070
📠 Fax: 833-312-2159
📧 Email: care@c4uplus.sprucecare.com
📞 Need help understanding the waiver program? We’ll walk you through it — just call 804-525-0811
📞 ¿Necesita ayuda para entender el programa de exención? Llámenos al 804-525-0811