It Starts Here

You've selected Carius4U⁺ as your facilitator. Here's what comes next for CCC+ Waiver services:

• 🧼 Personal Care and 🕒 Respite Services are planned together
• Your Managed Care Organization (MCO) assigns a Care Coordinator — not the CSB
• We use the DMAS-97A/B to score your weekly care needs using realistic averages
• The MCO approves care hours based on the score — Carius4U⁺ cannot guarantee hours, even if documentation is complete

📌 Nursing and skilled medical care are managed through home health agencies, not by Carius4U⁺.

You've selected Carius4U⁺ for support with Personal Care and Respite under the DD Waiver. Here's what happens next:

• Your CSB Support Coordinator leads the full DD service planning process
• Carius4U⁺ contributes to the Plan of Care only for Personal Care and Respite — other DD services are handled separately
• We use the DMAS-97A/B to score needs — but DMAS has the final say on how many hours are approved
• Carius4U⁺ cannot guarantee hours, even if care needs are well documented

📌 Services like group day, or residential are coordinated directly by your CSB Support Coordinator.

Your facilitator sent your request to the Managed Care Organization (MCO). The MCO will review and authorize services for Personal Care and Respite.

• 🧮 DMAS-97A/B scoring tool used to average weekly care needs
• 🕰️ MCO review can take 10–15 business days
• 📠 No online tracking — Carius4U⁺ will notify you once faxed approval is received
• 🔄 If delayed, we activate internal follow-ups and push your MCO for progress

📌 Carius4U⁺ cannot guarantee hours — MCO decisions are based on DMAS guidelines.

Your Plan of Care was submitted to your CSB Support Coordinator. They send it to DMAS for authorization of Personal and Respite services.

• 🧮 DMAS-97A/B scoring tool used to assess weekly care averages
• 🕰️ DMAS review may take 10–15 business days, depending on volume
• 📠 No online tracking — your facilitator will share updates once faxed approval is received
• 🔄 If delayed, Carius4U⁺ follows up internally and contacts your CSB Support Coordinator

📌 DMAS has final authority on hours — even if care needs are clearly documented.

📞 ¿Necesita ayuda? Llame al (804) 251-0070
📧 Correo electrónico: admin@c4uplus.com

✅ PPL (used by Aetna & Anthem):
Carius4U⁺ sets up your account directly in the PPL platform. You can add your Employer of Record (EOR) and Attendant the same day.

🕒 CDVA used by (Aetna, Humana & Sentara):
Our agency completes the FARF form for you — no signature needed. CDVA takes 3–4 business days to link your account to our agency.

PPL: Puede agregar su EOR y Asistente el mismo día.
CDVA: Vinculación dentro de 3–4 días hábiles sin firma.

• 📧 Email Address / Correo electrónico
• 🆔 Social Security Number / Número de seguro social
• 🎂 Date of Birth / Fecha de nacimiento
• 💳 Medicaid Number / Número de Medicaid
• 📱 Cell Phone Number / Teléfono celular
• 🏠 Service Address / Dirección del servicio
• 🧾 Authorized Representative (optional) / Representante autorizado (opcional)

🆔 Status: Profile Anchored / Perfil confirmado

If anything looks off, contact our team to revise your details. You’re now anchored — next up: building your care team!

Perfil confirmado. ¿Necesita actualizar algo? Comuníquese con nuestro equipo.

The EOR is the official employer of your attendants — typically a trusted family member or guardian. It’s an unpaid role that allows services to begin.

El EOR actúa como empleador oficial de sus asistentes. Generalmente es un familiar de confianza y el rol no es remunerado.

• 👤 Full Legal Name / Nombre legal completo
• 🆔 Social Security Number / Número de seguro social
• 🎂 Date of Birth / Fecha de nacimiento
• 🏠 Home Address / Dirección del domicilio
• 📧 Email Address / Correo electrónico
• 📱 Cell Phone Number / Teléfono celular
• 🧾 Relationship to Consumer / Relación con el consumidor

• 🪪 Government-issued Photo ID / Identificación oficial con foto
• 📄 W-4 Form / Formulario W-4
• 📝 Direct Deposit Setup / Configuración de depósito directo
• 🤝 Employer Agreement / Acuerdo del Empleador
• 🧾 VA Form 2678 / Formulario VA 2678
• 🔢 SS-4 form to request EIN / SS-4 para solicitar el EIN
• 🗺️ Residency Proof if needed / Regla de residencia (si aplica)

📌 The address on the ID must match the EOR profile. If it doesn’t, provide:

• 📃 Utility Bill / Factura de servicios
• 📄 Bank or Insurance Statement / Estado de cuenta bancaria o de seguro
• 📝 Lease Agreement / Contrato de arrendamiento

You must contact the IRS to change the business type to “Household Employer.” Once received, upload the change letter — it’s required to finalize setup.

Debe comunicarse con el IRS para cambiar el tipo de negocio a “Empleador Doméstico.” Cargue la carta de cambio cuando la reciba — es obligatorio.